Portal Instructions
1. Log In
Use the “Client Portal Login” button above. Enter the email and password your clinician or the practice provided.
2. Access Services
Once inside, you can securely view shared documents, messages, upcoming appointments, and billing information.
3. Get Support
If you have trouble logging in or something doesn’t look right, contact our office so we can help you get reconnected.
Portal FAQs
What if I forget my password?
Use the “Forgot Password” link on the portal login page and follow the prompts. If you still have trouble, reach out to our office for support.
I’m having trouble logging in. What should I do?
First, check your email and password for typos and make sure you’re using a supported browser. If issues continue, contact our office so we can help troubleshoot.
What if my documents or information look incorrect?
If something in your portal doesn’t look right, please let us know. We’ll review your records and clarify or correct anything that needs attention.
Is my information secure in the portal?
Yes. The portal uses secure, encrypted connections designed to protect your privacy. If you have questions about how your information is handled, we’re glad to talk through them.
Preparing for Telehealth
- Before your session, choose a private, quiet space, use a reliable device and internet connection, and consider using headphones for added privacy. If possible, test your link a few minutes early so you can settle in before your appointment.
